Are you tired of Nine Casino and want to delete your account permanently? Good idea! But how exactly does closing an account with this provider actually work? Here you will find the answer to this question.
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Delete Swiss Casino account: This is how it works
Actually, one could assume that one can easily delete one's user account at Nine Casino in the user settings. However, this is not the case, because there is no "Delete account" button anywhere on the homepage.
However, deleting your account is very easy because you simply have to contact the support. The easiest way to do this is to write a short email to the support team at Swiss Casino and ask them to close your account. To avoid time-consuming queries from the support team, it is best to write in your message that you would like to close your account forever, as you never want to play at Swiss Casino again in the future.
Then you simply wait and see. Usually, a Swiss Casino employee will contact you within a few hours to confirm the closure of your account.
Attention, please: If you want to close your Swiss Casino account, you should be aware that you will really never be able to play at Swiss Casino again in the future.
This is because it is no longer possible to reactivate your account after it has been deleted, even via Support. You are also not allowed to open a new account with the same user data. You should therefore think carefully beforehand about whether you really never need your account again and only then initiate the request to close the account.
By the way: If you think that you are investing too much time and money in Swiss Casino and simply want to take a break, you don't have to delete your account straight away: Instead, you can also use the time-out function and block your account for a period of time that you determine.
For example, you can take a break for two months and log back into your account as usual after this period.
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Closing your Swiss Casino account: step by step
- First check if there are any funds left in your Nine Casino account and withdraw them.
- Send a short email to Swiss Casino Support and ask for a permanent account deletion.
- In addition, please ask the support to delete your personal data as well.
- A support representative will confirm your account deletion in writing.
Delete Swiss Casino account: What happens to my private data?
Unfortunately, your private data will not be blocked together with your user account, because the casino still stores it for a few months - just like all other online casinos and betting providers, by the way.
In this way, the casino wants to prevent deleted players who suffer from gambling addiction from registering again and continuing to invest money. In addition, the casino also wants to track down customers who delete their account and then create a new account in order to access the welcome bonus again - as this may only be used once per person.
You should therefore expect that your personal data will remain on the casino's servers for several months or even years. Unfortunately, the Swiss Casino does not specify an exact period of time, but at least your data is safe on their servers thanks to reliable encryption.
About the Swiss Casino
The Swiss Casino was founded in recent years and is operated by a reputable company. It offers a wide range of entertaining slots, jackpots, table games and live games, but also allows its customers to place sports bets on a wide variety of sports.
Unfortunately, the casino does not exactly impress with good ratings: It is often rated poorly on well-known rating platforms and is also listed on several blacklists. So maybe it's not such a bad idea to have your Swiss Casino account closed and then look around for another provider.
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Summary:
- You can only delete your Nine Casino account by contacting support.
- If you close your Nine Casino account permanently, you will not be able to reactivate it afterwards.
- The creation of a new account with the same user data is not possible afterwards
- If you only want to take a break, you can alternatively use the time-out function.
- Your personal data will only be deleted from the Swiss Casino servers after a few months.
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